Commonwealth Home Support Programme

Commonwealth Home Support Programme (CHSP) services are designed for people to continue independent living. 

We will assist to create goals and support the individual’s strengths so they feel safe and confident living at home.

Are you eligible for CHSP in-home support services?

Individuals who find it difficult to manage everyday activities, such as grocery shopping, food preparation or household cleaning may be eligible for the Commonwealth Home Support Programme if you are:

  • 65 years or older, (or 50 years or older if, you identify as an Aboriginal or Torres Strait Islander), or
  • 50 years or older (or 45 years or older, if you identify as an Aboriginal or Torres Strait Islander) and on a low income, you are homeless or at risk of becoming homeless.

How do I find out if I’m eligible?

To find out about eligibility for in-home support services, an assessment needs to be organised by visiting My Aged Care an Australian Government website. My Aged Care is the starting point for accessing Australian Government funded services. Once registered with My Aged Care, an assessor from the Regional Assessment Service will visit you. If you would like to talk to someone about what to expect when you contact My Aged Care, please call us and we can explain the process to you.

For more information

We understand that navigating My Aged Care can be daunting. If you're unsure about what to expect from an assessment we can help you navigate the My Aged Care system. Alternatively, you can read more about your options when it comes to the Commonwealth Home Support Programme.  

We encourage you to discuss your needs with our Customer Service Team on 1800 786 227. Our Suncare team is very familiar with the My Aged Care processes and can help you to understand the steps involved and answer your questions.