How do I access services?

We understand that beginning your journey into home care services can be a daunting path, so our friendly team are here to guide you through and help you every step of the way, our knowledgeable team will be able to answer your every question.

Independent living at home with Suncare

Suncare can help you through the process of accessing the services you need, by connecting you with the Australian Government's My Aged Care program. My Aged Care will assess your individual needs and, once you have been granted eligibility, they will assign funding to support the services you require. You then have the option to choose which care provider you wish to use for your services. 

If you decide to choose Suncare as your preferred provider, you simply have to let My Aged Care of your decision, and they will direct your funding to us so we can start to tailor a care plan for you and commence the services you require. 

Accessing services is as easy as A to E:

a. Call Suncare on 1800 786 227

b. Our friendly staff will chat to you about the type of support you need and put you in touch with My Aged Care, so you are able to access the services you require

c. My Aged Care will pop along to see you in your home and assist you to access the support services you need

d. Nominate Suncare to provide your services, if this is what you choose

e. Suncare will begin your in-home care services, at a time convenient to you

Suncare have a range of services available, and we are able to tailor a care package to suit your individual needs, so you are able to keep living an independent life in the comfort of your own home.