Committee, Management and Staff

Since establishment, Suncare Community Services Inc. management have provided services to the community through the dedicated, caring and professional commitment of staff and volunteers of the network of Commonwealth Carer Respite & Carelink Centres including four Carebus mobile information units, Direct Respite Services, Meals on Wheels, Maroochydore Day Respite Centre, Community Alternative Transport Service.

The organisation consists of a growing number of dedicated and greatly valued staff and volunteers working within its diverse range of community services and as such has been able to respond successfully to the exceptional population growth within the Brisbane North, Sunshine Coast, Central Queensland and Wide Bay regions.

Suncare Committee

President

John N. Alsbury

CEO, managed an International company both in Australia and offshore for over 10yrs

Retired in 2001 and currently serves as a committee member on the

Sunshine Coast Regional Council Committee

And is the president of Suncare Community Services Inc. Committee


Vice President

John Gosney

Programmer, Systems Developer & Analyst, for over 20yrs

Since taught profession at TAFE Qld for 10yrs.

Retired in 2002 and currently is a volunteer for Maroochy Day Respite and Meals on Wheels

And is Vice president of Suncare Community Services Inc. Committee


Secretary

Olwyn Kerr

Studied Law and was cofounder of legal business specialising in companies, trusts and superannuation.

Presently employed as Community Manager for a body corporate and community management corporation

Serves as secretary for Suncare Community Services Inc


Treasurer

Jim Macready

Senior partner in chartered accountancy firm

Has managed hotels, hostels and various properties

Currently retired, but maintains property management and development

And serves as treasurer for Suncare Community Services Inc


Committee Member

P. June Connolly

Involved in the establishment of Meals on Wheels and had continuous voluntary service with Suncare for the past 35 years.

Also actively involved within our community serving many organisations including School P&C associations, Lions Red Cross and Senior citizens


Committee Member

Arthur Hodge

Professional Engineer  and ran a branch for Telecom Australia in Communications

Retired from paid employment since 1992 and currently volunteers at Meals on Wheels and serves as a Committee Member for Suncare Community Services


Committee Member

Beryl Allmark

Successful business woman for clothing and canvas companies.

Spent 8 yrs sailing the world before settling in Australia.

Currently retired but actively involved in the community as Volunteer Sunshine Coast Community Hospice and Suncare Committee member


Committee Member

Ray Anderson

Professor/ Associate Director Honk Kong Institute of Education.

Currently retired but active community member serving on Suncare Committee, Rotary, Probus and Immanual Gardens Nursing Home

 

Regional Services Management Support Team

 

Barbara Oldfield

General Manager

 

Sue Mason-Baker

Finance & Administration Manager

 

Cathy Pharazyn

Human Resource Manager Mental Health Consultancy

 

Stephen Gamble

Operations Manager

 

Rob Miles

Quality Assurance Manager Compliance & Risk Management

Accreditation

Suncare Community Services Inc. has attained current accreditation with the following accreditation agencies:

Suncare Accreditation includes:

  • Home and Community Care (HACC) Standards
  • Queensland Disability Services Standards (QDSS)
  • AS/NZS ISO 9001:2000 (Quality Management Systems) Standards

The accreditation process involves Suncare submitting its centre’s and services for review by an independent agency.
Suncare recognise that accreditation is a vital process in continuous organisational improvement and the achievement promotes a high standard of excellence in service delivery. Processes such as accreditation assist organisations to continuously look for opportunities to improve overall performance and service delivery, ensuring the provision of strong leadership, continuity of a culture of continuous quality improvement, and a strong focus on clients and service outcomes.

Suncare Community Services Inc. is committed to continuous quality improvement and believes that quality outcomes are achieved by:
Promoting, developing, and monitoring the integration of quality management and best practice principles throughout the organisation; and
The implementation of ‘best practice’ initiatives.

Suncare utilises the Qudos System 3  compliance & risk management software package with an absolutely unrivalled combination of flexibility, functionality, technology, and system development tools – Qudos is useful in assisting the organisation  to integrate our activities across a range of compliance issues, for all  of our sites. Qudos System 3 has the flexibility to help us address diverse compliance / risk management requirements as effective compliance and risk management is now recognised as being critical to the survival and success of both public and private-sector organisations.    http://www.qudos-software.com

Suncare Community Services Inc. Quality Policy

Suncare Community Services Inc. is committed to clients and provides the very best quality of products and services in a creative and innovative manner. To ensure this goal is achieved in a legal and efficient manner, we have established a quality program to provide our clients with the assurance that the products and services provided by the Organisation will meet current and future client requirements. Through a system of review of our operations with our key stakeholders, we continuously monitor all levels and inputs into our organisation to achieve improvements wherever possible.

Above all, we deal openly with clients, staff and suppliers to make sure that we begin and maintain honest, open and positive relationships. We recognize that these relationships are dynamic and need constant care and management. This program includes a quality management system based upon ISO 9001:2000 and other standards as required by our organization to meet our stakeholders’ needs and expectations.

Within the organisation the definition of standards should comply with AS/NZS ISO9001:2000. Specifically the implementation of this policy refers to the achievement of the above and following objectives:

  • To ensure the highest quality of service
  • Commitment to the achievement of higher standards of client satisfaction consistent with professional standards and ethics as defined by the professional bodies associated with the Quality Assurance Industry
  • To achieve and maintain a reputation and image of quality
  • To adopt an approach in the pursuit of all quality objectives

 

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