Maroochydore Day Respite Centre Staff Profile

Program Manager - Roslyn Barnett

Assistant Program Manager - Maroochydore

Activities Officer - Maroochydore

Administrative Support Staf - Maroochydore

Volunteers - Maroochydore

 

Maroochydore Meals on Wheels Staff Profile

Program Manager - Hamish Ogg

Administrative Officers - Maroochydore

Meals on Wheels Staff - Maroochydore

Volunteers - Maroochydore

 

Accreditation

Suncare Community Services Inc. has attained current accreditation with the following accreditation agencies:

• Institute for Healthy Communities  www.ihca.com.au
• Suncare Accreditation includes;
• Home and Community Care (HACC)
• Disability Services Queensland (DSQ)
• ISO 9001:2000 (IHCA)

The accreditation process involves Suncare submitting its centre’s and services for review by an independent agency.
Suncare recognise that accreditation is a vital process in continuous organisational improvement and the achievement promotes a high standard of excellence in service delivery. Processes such as accreditation assist organisations to continuously look for opportunities to improve overall performance and service delivery, ensuring the provision of strong leadership, continuity of a culture of continuous quality improvement, and a strong focus on clients and service outcomes.

Suncare Community Services Inc. is committed to continuous quality improvement and believes that quality outcomes are achieved by:
Promoting, developing, and monitoring the integration of quality management and best practice principles throughout the organisation; and
The implementation of ‘best practice’ initiatives.

Suncare utilises the Qudos System 3  compliance & risk management software package with an absolutely unrivalled combination of flexibility, functionality, technology, and system development tools – Qudos is useful in assisting the organisation  to integrate our activities across a range of compliance issues, for all  of our sites. Qudos System 3 has the flexibility to help us address diverse compliance / risk management requirements as effective compliance and risk management is now recognised as being critical to the survival and success of both public and private-sector organisations.    http://www.qudos-software.com

Suncare Community Services Inc. Quality Policy

Suncare Community Services Inc. is committed to clients and provides the very best quality of products and services in a creative and innovative manner. To ensure this goal is achieved in a legal and efficient manner, we have established a quality program to provide our clients with the assurance that the products and services provided by the Organisation will meet current and future client requirements. Through a system of review of our operations with our key stakeholders, we continuously monitor all levels and inputs into our organisation to achieve improvements wherever possible.

 

Above all, we deal openly with clients, staff and suppliers to make sure that we begin and maintain honest, open and positive relationships. We recognize that these relationships are dynamic and need constant care and management. This program includes a quality management system based upon ISO 9001:2000 and other standards as required by our organization to meet our stakeholders’ needs and expectations.

Within the organisation the definition of standards should comply with AS/NZS ISO9001:2000. Specifically the implementation of this policy refers to the achievement of the above and following objectives:

 

• To ensure the highest quality of service
• Commitment to the achievement of higher standards of client satisfaction consistent with professional standards and ethics as defined by the professional bodies associated with the Quality Assurance Industry
• To achieve and maintain a reputation and image of quality
• To adopt an approach in the pursuit of all quality objectives