Suncare Community Services Inc. is committed to clients and provides the very best quality of products and services in a creative and innovative manner. To ensure this goal is achieved in a legal and efficient manner, we have established a quality program to provide our clients with the assurance that the products and services provided by the Organisation will meet current and future client requirements. Through a system of review of our operations with our key stakeholders, we continuously monitor all levels and inputs into our organisation to achieve improvements wherever possible.
Above all, we deal openly with clients, staff and suppliers to make sure that we begin and maintain honest, open and positive relationships. We recognise that these relationships are dynamic and need constant care and management. This program includes a quality management system based upon ISO 9001:2000 and other standards as required by our Organisation to meet our stakeholders’ needs and expectations.
Within the Organisation the definition of standards should comply with AS/NZS ISO9001:2000. Specifically the implementation of this policy refers to the achievement of the above and following objectives:
- To ensure the highest quality of service
- Commitment to the achievement of higher standards of client satisfaction consistent with professional standards and ethics as defined by the professional bodies associated with the Quality Assurance Industry
- To achieve and maintain a reputation and image of quality
- To adopt an approach in the pursuit of all quality objectives